inquiry

*The inquiry desk is closed on Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays. We respond in order, so it may take some time to respond after the holidays. Thank you for your understanding.

When contacting RonRon, please check the following settings.

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You may not receive emails from us due to email filters, etc., so please set your settings so that you can receive emails from "info@ronron-lolita.com" and "ronron.lolita@gmail.com ".

[RonRon Customer Desk Business Hours]
Monday to Friday: 10:00 to 18:00 (excluding Saturdays, Sundays, holidays, year-end and New Year holidays, and summer vacation)

We will respond to your inquiries within 3 business days.
If you do not hear from us after 3 business days, please check here and contact us again using the email form.
We also accept inquiries by phone ( 052-684-6646 ), chat, DM on Twitter , Instagram , and TikTok .

If you are in a hurry, please contact us by phone.

Contact form