About delivery days

Cancellations cannot be made due to the fact that the item will not arrive in time for the day it is to be worn. Please order with plenty of time to spare. If you are in a hurry, please order items that are shipped from Japan for immediate delivery (sizes and colors are limited).

  • For regular products (ordered and shipped from overseas)
    • After placing your order (or after payment is confirmed for convenience stores and bank transfers), your order will be delivered in approximately 10 to 30 days .
  • For pre-ordered items (ordered and shipped from overseas)
    • Please check the delivery estimates on each product page.
    • If you order this item together with a regular item, we will ship all items together once they are all in stock.
  • For immediate delivery items (shipped from Aichi Prefecture)
    • After placing your order (or after confirming payment for convenience store or bank transfer payments), your order will be shipped within 3 business days.
    • If you order both regular items and pre-order items at the same time, they will be shipped separately.
    • For details and precautions regarding immediate delivery items, please click here .
  • Unless otherwise specified, this refers to "regular products." "Ready-to-ship products" refers to items that are in stock and have "ready-to-ship" selected under the "Delivery Date" tab.
  • Regular products and pre-order items are procured from overseas manufacturers and inspected at overseas warehouses before being shipped to Japan by international mail and delivered by Sagawa Express, Yamato Transport, or Japan Post. If any defects are found during inspection, the product will be re-ordered.
  • Regular products and pre-order items are sourced from overseas, so we cannot answer any inquiries about specific delivery dates. If you need it delivered by a certain date, we recommend purchasing an item for immediate delivery .
  • Products available for immediate delivery will be shipped from our domestic warehouse (Aichi Prefecture) via Sagawa Express or Japan Post.
  • Due to the spread of COVID-19, due to the impact of reduced flight services, it may take longer than usual for your item to arrive in Japan. Please understand this and make sure you allow plenty of time for your purchase.
    • If there is a delay beyond the scheduled date, we will contact you separately.
    • Delivery of pre-ordered items may take longer or shorter than the scheduled date. If delivery is delayed, we will contact you in advance, but if delivery is earlier, we will not contact you in advance. Please be sure to receive the item (if you are unable to receive the item, it will be returned to us and canceled, and a cancellation fee will be incurred. If you plan to be away for an extended period of time, please contact us at the time of ordering or as soon as you know your plans).