Year-end and New Year holidays Lon Lon Customer Service

Thank you for using RonRon.

We apologize for the inconvenience, but the customer service desk will be closed on the following dates during the year-end and New Year holidays.

■ Lon Lon Customer Service Center Business during the year-end and New Year holidays
Business within the year: December 28, 2021 (Tuesday) until 18:00 Closed period: December 29, 2021 (Wednesday) to January 4, 2022 (Tuesday)
New Year's business: Starts from 10:00 on Wednesday, January 5, 2022

Products that have been shipped internationally or domestically before the holiday period may be delivered during the holiday period.

We are taking orders from our online shop as usual during the holiday period.
Lucky bags will also be on sale, so please enjoy shopping during the year-end and New Year holidays.

Inquiries about orders and unshipped items will be handled sequentially after January 5 (Wednesday).
In addition, due to the concentration of inquiries and orders, it may take several days to reply to emails and ship.

In addition, after the new year, shipping delays due to long holidays (Chinese New Year/Lunar New Year) at RonRon overseas warehouses are expected from January 7 (Friday) to February 6 (Sunday).
RonRon Overseas Warehouse Shipment Delays Due to Long Holidays (Spring Festival/Lunar New Year) - January 7th to February 6th -

We apologize for any inconvenience this may cause our customers, and we appreciate your understanding and cooperation.

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